MasterAssist provides assistance to cardholders and their dependents who are traveling at least 160 kilometers (100 miles) from the cardholder’s city of residence. Although MasterAssist provides valuable emergency assistance services, it is not insurance coverage. Expenses incurred are the sole responsibility of the cardholder.

MasterAssist provides emergency assistance services 24 hours a day, seven days a week (including holidays). This service is provided to the cardholder, spouse, and any unmarried dependent children 25 years of age and under traveling with the cardholder.

Available services: Emergency Medical and Legal Referrals, Transfer of Advance of Bail, Emergency Cash, Lost Document and Ticket Replacement Assistance, Transmission of Urgent Messages, Tracing and Redirecting Lost Luggage, and Pre-trip Destination Information.

The information contained herein is provided solely for general informational purposes. It does not intend to be a complete description of all terms, conditions, limitations, exclusions, or other provisions of any program or insurance benefits provided by, or for, or issued to MasterCard. For any questions please contact MasterCard Assistance Center at "1-800-307-7309".