Training Your Staff

Knowledgeable sales assistants and staff are the best advocates for chip acceptance. They hold the key to smooth, successful transactions – and happy customers. To help you prepare your sales staff to accept chip cards and assist them at transaction time, we have created some training materials which you can either download or request direct from our website: Staff Room Poster

Place on the wall of a staff room to remind employees that chip is now accepted at your establishment, keeping it at the forefront of their minds. Register Card

A handy resource to keep beside POS terminals so service staff can refer to it quickly if needed during a chip transaction. Questions and Answers

These common staff questions and answers may be printed or uploaded onto your intranet to provide quick support to managers at multiple locations.