Merchants with Integrated Systems
Key Implementation Considerations
For merchants who maintain their own integrated retail systems
If you maintain your own system you are responsible for upgrading it
and making any operational changes necessary to accept chip technology.
Here are the most important things to do to update your integrated
- Impact Analysis
Your acquirer will help you analyse the impact of chip acceptance on
your overall organisation. This should include:
Your acquirer will help you conduct an enterprise-wide analysis and
update of all processes and systems to maximise the benefits of chip
technology on your business.
- Training requirements
- A review of your entire POS network and retail systems
- Key operational considerations and planning
You will need to choose a vendor to provide you with the POS
equipment required for upgrading to chip acceptance. Choose this
supplier carefully and work closely with them as your implementation
proceeds. If you already have a good relationship with a supplier,
you’ll probably want to work with them. If not, you can find a supplier
through a local retail association. And, of course, you can always seek
references from your acquirer. You can also consult the list of vendors
we’ve prepared for you.
- System Testing
You will need to allow ample time to thoroughly test your
systems, both individually and end to end. MasterCard offers a
comprehensive suite of testing tools and processes that make testing as
easy as possible for merchants. Be sure to contact your acquirer early
in your adoption process to draft a detailed testing plan. Your
acquirer will help you determine what needs to be done and help you
test both your terminals and their network connection.
MasterCard recommends you conduct a pilot programme to
and fix problems early in the implementation process.
- Participant Engagement
Starting to accept chip cards can affect the way you do
with suppliers and other partners. Be sure to let them know early about
your implementation plans, so they’ll be prepared to accommodate you.