Press Office

Kiwi optimism rebounds strongly: MasterCard Worldwide Index of Consumer Confidence
New Zealand’s outlook more positive for next six months

Auckland, 19 January, 2010 - Kiwis are approaching the next six months with more optimism than at any time during the past two years, according to the latest MasterCard Worldwide Index of Consumer Confidence.

Sharp improvements in New Zealand consumer confidence were evident with New Zealand up from a rating of 21.5 six months ago to 69.7 today, showing confidence in the economy and employment is improving dramatically and putting us on par with Australia.

“It is encouraging to see that New Zealanders are in a positive frame of mind about the coming six months particularly after a tough financial year,” says Stuart McKinlay, country manager New Zealand, MasterCard Worldwide.

“But it’s not just New Zealand that is optimistic. 21of the 24 markets1 polled reflected positive consumer sentiment,” Mr. McKinlay continues.

Now in its 17th year, the MasterCard Worldwide Index of Consumer Confidence is the region’s most comprehensive and longest running consumer confidence survey. Released twice a year, the index is based on a survey which measures consumer confidence on prevailing expectations in the market for the next six months based on five economic indicators: Economy, Employment, Stock Market, Regular Income and Quality of Life. The Index score is calculated with zero as the most pessimistic, 100 as most optimistic and 50 as neutral. The Index and its accompanying reports do not represent MasterCard financial performance.

“Kiwis have indicated they are optimistic across all of the five economic factors surveyed. This proves that kiwis are a resilient bunch, having bounced back quickly from low consumer confidence scores of the past and getting on with business,” added Mr. McKinlay.

Some 38% of New Zealand respondents believe the employment situation will get better in the next six months and 48% believe that the economy will improve in that same time frame.

New Zealand men are more optimistic than women about the coming six months (71.9 vs. 67.4) while Aucklanders are more confident (72.4) than those in Wellington (66.7). Respondents below 30 (77.0) are the most confident age group.

Confidence about the next six months is also high for 30 to 44 year-olds (68.2) and 45 year plus age group (65.7).

Dr. Yuwa Hedrick-Wong, economic advisor, Asia/Pacific, Middle East and Africa, MasterCard Worldwide said, “The global economy has started to stabilise in the second half of 2009; and conditions have improved especially quickly in the Asia/Pacific region. The latest findings of the overall robust rebound in consumer confidence in the region mirrors progress seen in the real economy,

“In some of the markets where consumer sentiments had fallen precipitously in 2008 and early 2009; their rebound has been equally sharp. While a V-shaped economic recovery remains unlikely, the same cannot be said for consumer confidence as there does appear to be a V-shaped rebound in confidence.

“This is to the extent that the renewed confidence leads to lower precautionary savings and higher spending, then business outlook will improve; thereby encouraging more investment.

“This will contribute to the momentum of recovery.”

The latest survey was conducted from 1 October to 9 November 2009 and involved 10,623 consumers from 24 markets. Data collection was via internet surveys, personal, telephone and Computer Aided Telephone interviews, with the questionnaire translated to the local language wherever appropriate and necessary.

NOTE TO EDITORS: This news release is distributed with an accompanying chart that shows current MasterCard Worldwide Index of Consumer Confidence scores by market compared with several significant points in the history of the survey.


MARKETS 2H 2009 1H 2009 2H 2008 1H 2008
Australia 69.5 24.1 49.0 42.8
New Zealand 69.7 21.5 33.7 37.1


NEW ZEALAND (69.7)
After a year and a half of pessimistic scores, consumer confidence in New Zealand picks up to its highest peak, up from six months ago (21.5) and a year ago (33.7).

Consumer sentiments across the Economy (81.4 vs. 19.7), the Stock Market (76.6 vs. 25.0), Employment (72.6 vs. 6.8), Regular Income (66.7 vs. 40.0) and Quality of Life (51.1 vs. 15.9) have improved significantly.

AUSTRALIA (69.5)
Australians are optimistic in their outlook for the next six months. Their Index score is much higher than that of six months ago (24.1) and a year ago (49.0).

Consumers are much more optimistic than they were six months ago about the Stock Market (79.9 vs. 41.0 six months ago), the Economy (78.3 vs. 18.3), Regular Income (68.0 vs. 37.1), Employment (65.2 vs. 9.6) and Quality of Life (56.2 vs. 14.3).

About the MasterCard Worldwide Index™ of Consumer Confidence
The MasterCard Worldwide Index™ of Consumer Confidence survey has a 17-year track record of consumer confidence indices collected from no less than 200,000 interviews, unequalled both in scope and history across Asia/Pacific.

The MasterCard Worldwide Index of Consumer Confidence is the most comprehensive and longest running survey of its kind in the region. In June 1997, the Index revealed a decline in consumer confidence – one month prior to the devaluation of the Thai baht that triggered the regional economic crisis. In June 2003, the Index score for Employment in Hong Kong dropped to a low of 20.0. This was subsequently reflected in Hong Kong’s unemployment rate, which peaked just before September 2003 at eight percent.

The survey comprising the Asia/Pacific markets began in the first half of 1993 and has been conducted twice yearly since. Markets from the Middle East and Africa were included in the Index from 2004. Twenty-four markets now participate in the survey: Australia, China, Egypt, Hong Kong, India, Indonesia, Japan, Kenya, Kuwait, Lebanon, Malaysia, Morocco, New Zealand, Nigeria, Philippines, Qatar, Saudi Arabia, South Korea, South Africa, Singapore, Taiwan, Thailand, United Arab Emirates and Vietnam. The last MasterCard Worldwide Index of Consumer Confidence survey was conducted from 1 October to 9 November 2009. A total of 10,623 qualified respondents were surveyed in the 24 markets with the sample being representative of the middle and upper income groups in each market. In each market except China and India, 400 or more people were surveyed. A minimum sample size of 800 was collected from China and India.

The Index is calculated based with zero as the most pessimistic, 100 as most optimistic and 50 as neutral. Five economic factors are measured: Employment, the Economy, Regular Income, Stock Market and Quality of Life. The responses are consumers' thoughts on the six months ahead. Data collection was via personal, telephone and Computer Aided Telephone interviews with the questionnaire translated to the local language wherever appropriate and necessary. The survey has a margin of sampling error of plus or minus four percentage points at the 90 percent confidence level, except China and India where because of the larger sample, the margin of sampling error is plus or minus three percentage points.

MasterCard and its Suite of Research Properties
The MasterCard Worldwide Index suite of research products in Asia/Pacific, Middle East and Africa includes the flagship MasterCard Worldwide Index of Consumer Confidence, and the MasterCard Worldwide Index of Consumer Purchasing Resilience, both of which are released six monthly, and MasterCard Worldwide Index of Women’s Advancement, which is released annually.

Besides these, MasterCard also regularly releases Insights reports; the series represents in part its ongoing research and analysis of business dynamics, financial policies and regulatory activities in the Asia/Pacific, Middle East and Africa region. Over 70 Insights reports have been produced since 2004. MasterCard has also released a series of four books on Asian consumer insights, authored by its Asia/Pacific economist, Dr. Yuwa Hedrick-Wong and published by John Wiley & Sons.

The MasterCard Indexes and Insights reports are available at www.masterintelligence.com
About MasterCard Worldwide
MasterCard Worldwide advances global commerce by providing a critical economic link among financial institutions, businesses, cardholders and merchants worldwide. As a franchisor, processor and advisor, MasterCard develops and markets payment solutions, processes approximately 21 billion transactions each year, and provides industry-leading analysis and consulting services to financial-institution customers and merchants. Powered by the MasterCard Worldwide Network and through its family of brands, including MasterCard®, Maestro® and Cirrus®, MasterCard serves consumers and businesses in more than 210 countries and territories. For more information go to www.mastercard.com.

1Asia/Pacific: Australia, China, Hong Kong, India, Indonesia, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam Middle East: Egypt, Kuwait, Lebanon, Qatar, Saudi Arabia, United Arab Emirates Africa: Kenya, Morocco, Nigeria, South Africa