MasterCard Global Services



MasterCard Global Service provides worldwide, 24-hour assistance with Lost and Stolen Card Reporting, Emergency Card Replacement and Emergency Cash Advance.



Call MasterCard Global Service immediately to report your card lost or stolen and to cancel the account. If you need to make purchases or arrange for a cash advance, with your issuer's approval, you can receive a temporary card the next day in the United States and within two business days almost everywhere else. Remember, if you report your card lost or stolen, you will not be responsible for any unauthorized transactions on your account. When abroad and in need of assistance, call the relevant, toll free number to reach a specially trained MasterCard Global Service Representative ready to help you 24 hours a day, 365 days a year, in any language.

Some of the key freephone MasterCard Global Service telephone numbers are:

Australia
1-800-120-113
Austria
0800-21-8235
Portugal
0800-8-11-272
France
0-800-90-1387
Germany
0800-819-1040
Spain
900-97-1231
Hungary
06800-12517
Ireland
1-800-55-7378
United Kingdom
0800-96-4767
Italy
800-870-866
Mexico
001-800-307-7309
United States (including all 50 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico) and Canada 1-800-MC-ASSIST (1-800-622-7747)
Netherlands
0800-022-5821
Poland
0-0800-111-1211

For additional information, or for country-specific toll free telephone numbers not listed above, visit our Emergency Services or call the United States collect at 1-636-722-7111.

Account Information and Card Benefits

In Ireland, contact your card Issuing bank directly for account information. When traveling outside of Ireland, call MasterCard Global Service to access your card issuer for account information or to access any of your card benefits.

ATM Locations

Visit our ATM locator to find the location of your nearest ATM in the MasterCard ATM Network accepting MasterCard®, Maestro®, and Cirrus® brand cards. Cash can be obtained at over 1 million ATMs and other locations worldwide. To use ATMs worldwide, be sure you know your PIN (Personal Identification Number) before you travel.