Terms & Conditions:

1. Purchase must be settled by MasterCard branded cards at Festival Walk in order to enjoy the promotional offers.
2. Only original same-day cash register receipts and credit card sales slips presented on the day of purchase will be accepted.
3. The acceptance of sales slips for redemption is subject to:
   1. clear printing of transaction date, credit card number, merchant name, transaction amount and cardholder's signature;
   2. all transactions must be made at Festival Walk on the same day of redemption;
   3. the credit card number on the credit card must be the same as that shown on the credit card sales slips.
   The following types of sales slips are not eligible: cash advance, balance transfer, autopay, installment, internet purchase, mail order, phone order, "Call-A-Loan", Octopus transactions, securities purchase, finance charge, late-payment charge, annual fee and any sales slip not issued for a genuine transaction at Festival Walk or which has been subject to a cancellation, charge-back, return of goods or any other categories as MasterCard and Festival Walk may at their discretion to determine.
4. Original same-day receipts from any store in Festival Walk and MasterCard branded card sales slips with an accumulative amount of HK$1,800 or above must be presented for redemption (except receipts of bank transactions and Octopus Card re-load).
5. Sales receipts under HK$100 are not redeemable.
6. For receipts of installment or partial payment/ deposit, only the actual amount paid on the day of purchase will be counted.
7. MasterCard cardholders must present their MasterCard branded cards upon redemption.
8. To redeem the gift, MasterCard cardholders must and accept to provide their personal details such as their names, credit card numbers, contact details and details of spending including the merchants’ names and purchase amount to the customer service staff at the redemption counter.
9. In case customers have arranged double redemption, MasterCard Asia / Pacific (Hong Kong) Limited reserves the right to deduct the amount of the extra gift from the customer’s MasterCard.
10. Each sales receipt and credit card slip can only be redeemed once by one person.
11. Gifts cannot be exchanged for cash.
12. MasterCard cardholders can only redeem a maximum of One set of lai-see packets, One box of Agnès b. DÉLICES Chocolate Set and One lucky draw ticket per person per day.
13. Gifts are available while stocks last.
14. Promotional offers are bounded by respective terms and conditions. For details, please visit our Gift Redemption Counter at LG2 or www.mastercard.com.hk.
15. Swire Properties Management Limited and MasterCard Asia / Pacific (Hong Kong) Limited shall not be responsible for any matter in relation to products and services provided by participating merchants and the quality of the redeemed gifts.
16. Staff of Swire Properties Management Limited and Festival Walk tenants are not eligible to participate.
17. In case of any disputes, Swire Properties Management Limited and MasterCard Asia / Pacific (Hong Kong) Limited reserve the right to make the final decision.
18. In case of discrepancy between English version and Chinese translation of these terms and conditions, the English version shall prevail.
19. For enquiries, please contact your MasterCard branded card issuing banks.