In Taste. In Here. Exclusive MasterCard

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offers in Festival Walk

Terms & Conditions:

  1. Purchase must be settled by MasterCard-branded cards at Festival Walk in order to enjoy the promotional offers.
  2. Only original same-day cash register receipts and MasterCard card sales slips presented on the day of purchase will be accepted.
  3. The acceptance of sales slips for redemption is subject to:
    1. clear printing of transaction date, MasterCard card number, merchant name, transaction amount and cardholder's signature;
    2. all transactions must be made at Festival Walk on the same day of redemption;
    3. the MasterCard card number on the card must be the same as that shown on the card sales slips.
    The following types of sales slips are not eligible: cash advance, balance transfer, autopay, installment, internet purchase, mail order, phone order, "Call-A-Loan", Octopus transactions,  securities purchase, finance charge, late-payment charge, annual fee and any sales slip not issued for a genuine transaction at Festival Walk or which has been subject to a cancellation, charge-back, return of goods or any other categories as MasterCard Asia/Pacific (Hong Kong) Limited and Festival Walk may at their discretion to determine.
  4. Original same-day receipts from any store in Festival Walk and MasterCard-branded  card sales slips with an accumulative amount of HK$2,000 or above must be presented for redemption (at least one receipt from designated Food & Beverage stores with amount of HK$300 or above; except receipts of bank transactions, and Octopus Card re-loads).
  5. Sales receipts under HK$100 are not redeemable.
  6. For receipts of instalment or partial payment / deposit, only the actual amount paid on the day of purchase will be counted.
  7. MasterCard cardholders must present their MasterCard-branded cards upon redemption.
  8. To redeem the gift, MasterCard cardholders must and accept to provide their personal details such as their names, card numbers, contact details (including but not limited to phone number(s)) and details of spending including the merchants' names and purchase amount to the customer service staff at the redemption counter.
  9. Each sales receipt and MasterCard-branded card slip can only be redeemed once by one person.
  10. Entrants are subject to a maximum of ONE instant-win prize draw per cardholder per day.
  11. Gifts cannot be exchanged or redeemed for cash.
  12. Gifts are available while stock lasts.
  13. Promotional offers are bounded by respective terms and conditions.  For details, please visit our Gift Redemption Counter on LG2 or www.mastercard.com.hk.
  14. Swire Properties Management Limited and MasterCard Asia/Pacific (Hong Kong) Limited shall not be responsible for any matter in relation to products and services provided by participating merchants and the quality of the redeemed gifts.
  15. Staff of Swire Properties Management Limited and Festival Walk tenants are not eligible to participate.
  16. In case of any disputes, Swire Properties Management Limited and MasterCard Asia/Pacific (Hong Kong) Limited reserve the right to make the final decision.
  17. In case of discrepancy between English version and Chinese translation of these terms and conditions, the English version shall prevail.
  18. For enquiries, please contact your MasterCard card issuing bank(s).

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