Diversity and Inclusion

Diversity and Innovation
Go Hand-in-Hand

ADVANCING INNOVATION. ADVANCING COMMERCE.

At MasterCard Worldwide, we regard diversity as the root of innovation. As such, it is a critical element for developing creative, breakthrough responses to the needs of our customers and other stakeholders, thereby achieving our Vision of a "World Beyond Cash".

DONNA JOHNSON

DONNA JOHNSON, CHIEF DIVERSITY OFFICER

"At MasterCard, our Diversity and Inclusion initiative enables employees to harness their unique skills to enhance our products and services to ensure our global reach."

AJAY BANGA

AJAY BANGA, PRESIDENT AND CEO

"As a company, we believe diversity sits at the root of innovation. Diversity of culture, experience and thought all drive innovative thinking. That's why we encourage employees to express their diverse opinions and ideas. We want them to feel empowered and to recognize that their contributions make a difference."

IN TODAY'S EVER-CHANGING GLOBAL MARKETPLACE, A DIVERSE WORKFORCE IS NOT MERELY AN ASSET—IT'S A NECESSITY.

MasterCard Worldwide has put a premium on nurturing an inclusive culture where employees with wide-ranging backgrounds and qualities are highly motivated, engaged and connected.

Winning companies always want to hire top talent. At MasterCard, however, we take that concept a step further. Our culture is built on the fundamental belief that only by bringing together people with a variety of strengths, skills and experiences will we best be able to meet the unique payment needs of those we serve.

From such diversity comes the capacity to truly understand and appreciate the differences in our customers, merchants and cardholders around the globe. That, in turn, leads to the generation of innovative ideas and the ability to see the future in perceptive, ground-breaking ways.

We are proud to be not only a leader in the global payments industry, but also an "employer of choice" where the best and brightest prefer to work. They do so because they know that our culture of inclusion provides opportunities for growth, fulfillment and, ultimately, career success.


BUSINESS RESOURCE GROUPS

To compete in today's complex, ever-changing global marketplace, a diverse workforce is not merely an asset-it's a necessity. That is why MasterCard Worldwide has put a premium on nurturing an inclusive culture where employees with wide-ranging backgrounds and qualities find themselves highly motivated, engaged, and connected.

We leverage the unique strengths, views, and experiences of our employees through our support of Business Resource Groups (BRGs). These self-governed groups are comprised of individuals who come together based on similar interests or experiences, such as gender or ethnicity. BRG members help us to identify business programs that address the needs of diverse consumers by providing feedback on new ideas and initiatives, partnering with specific organizations, and reaching out to their communities. In turn, employees in BRGs gain an opportunity to enhance their cultural awareness, develop leadership skills, and network with colleagues across all business units and at all levels, including senior leadership.

At present, MasterCard has eight BRGs, with participation in each being voluntary and open to anyone interested in furthering the group's objectives.

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IN THE NEWS

Cashless Conversations Blog

What Does Diversity Mean to You?

Cashless Vision Unites a Diverse Culture

MasterCard Morning Brew: Women Help Grow the Economy

Women and Therefore Economies Progress Through Inclusion

MasterCard Recognized for Diversity in Human Rights Campaign Index

Articles

Lifting Employees of African Descent at MasterCard

Top 100 Executives in America

MasterCard Employees give $20K to Manhattanville

How Millennials Are Redefining Their Careers As Hustlers

Diversity Journal — Women Worth Watching 2013

Video

It Gets Better: MasterCard Employees Support Spirit Day

SUPPLIER DIVERSITY: CREATING A VALUABLE CONNECTION

The global marketplace in which MasterCard Worldwide does business today is a remarkably diverse arena. At MasterCard, we believe firmly that one of the best ways to address these diverse needs is by ensuring the demographics of our suppliers reflect those of our customers. In 2001, MasterCard launched the Supplier Diversity Program so businesses owned by women, minorities and veterans, as well as small businesses, would have equal opportunity to participate in our procurement process.


Learn more about MasterCard's Supplier Diversity Program.

OUR COMMITMENT

OUR COMMITMENT

Our commitment to supplier diversity runs so deep at MasterCard that we are continually searching for new ways to advance the program.

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OPPORTUNITIES FOR DIVERSE SUPPLIERS

OPPORTUNITIES FOR DIVERSE SUPPLIERS

Our wide variety of procurement opportunities include business and consulting services, marketing, software and more.

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SUPPLIER PROFILE FORM

SUPPLIER PROFILE FORM

MasterCard is committed to providing minority-, women-, veteran-owned and small businesses with an opportunity to participate in our procurement processes.

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SUPPLIER QUALIFICATIONS

SUPPLIER QUALIFICATIONS

MasterCard is committed to providing minority-, women-, veteran-owned and small businesses with an opportunity to participate in our procurement processes.

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CREATING AN ENVIRONMENT THAT CULTIVATES CORPORATE CITIZENSHIP AND SUSTAINABILITY.

MasterCard believes it is important to create an environment that cultivates corporate citizenship and sustainability. MasterCard understands the value of conducting business in a socially and economically responsible manner and believes it is important to create an environment that cultivates corporate citizenship and sustainability.

Learn more about Supply Chain Sustainability.

SUSTAINABILITY PRINCIPLES

SUSTAINABILITY PRINCIPLES

MasterCard is committed to corporate citizenship and the pursuit of a sustainable future. As such, we seek out mutually beneficial relationships with suppliers and partner with companies committed to acting fairly and with integrity towards their stakeholders.

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ECONOMIC RESPONSIBILITY

ECONOMIC RESPONSIBILITY

Suppliers must have high standards for corporate governance, carry out their business honestly and ethically, and operate in full compliance with all applicable laws, rules and regulations.

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SOCIAL RESPONSIBILITY

SOCIAL RESPONSIBILITY

MasterCard understands it is essential to conduct business in a socially responsible manner; therefore we maintain the same standard for our supply base.

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ENVIRONMENTAL RESPONSIBILITY

ENVIRONMENTAL RESPONSIBILITY

We recognize our responsibility to address our environmental impact and that of the services we provide for our customers.

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CORPORATE RESPONSIBILITY

At MasterCard, we believe in leading by example. Every day, we use our insights to make the economy simpler, safer, smarter, and more accessible to everyone. We strive to create products and services that fuel economic growth, efficiency and transparency and advance global commerce. We care about the community around us and demonstrate it by investing in the lives of the people with whom we interact every day.

In each of these ways, every day, everywhere, MasterCard is truly at the Heart of Commerce.

CORPORATE PHILANTHROPY

It's important to give back to the communities where we work and live. That's why MasterCard is proud to participate in philanthropic efforts around the globe that include charitable giving, employee involvement, and support for disaster relief efforts.

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STORIES FROM THE HEART

Find examples of how MasterCard and its employees are making the world a better place.

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GLOBAL DIVERSITY AND INCLUSION COUNCIL

The stature of MasterCard's Global Diversity and Inclusion Council (GDIC) reflects the value the company attaches to diversity. It acts as a board of directors for our Global Diversity Office, providing direction to ensure our strategy is embedded throughout the organization. Chaired by our Chief Executive Officer, the GDIC has 18 members drawn from all of the company's business regions: North America; Latin America/Caribbean; Europe; and Asia/Pacific, Middle East and Africa. It meets six to eight times a year to evaluate different programs, partnerships and other proposals that are presented as potential means of enhancing shareholder value.

Learn more about our MasterCard's Global Diversity and Inclusion Council.

FOR MASTERCARD TO ACHIEVE MAXIMUM SUCCESS, WE KNOW OUR EMPLOYEES MUST ALSO BE SUCCESSFUL.

We are committed to creating an inspiring work environment—one that affords each person the opportunity to contribute fully to the company's business goals and objectives.

A major part of creating that environment involves helping our employees to meet the demands of both their professional and personal lives. Among the broad spectrum of benefits, programs, policies and resources we offer are the following:

Flexible Work Schedules
At MasterCard, we realize that, to attract and retain highly skilled people who will meet the professional demands of our customers, our business and our ever-changing marketplace, we must provide a workplace that allows flexibility for employees to balance their work demands with personal responsibilities.

Training
MasterCard University's mission is to provide a "gold standard" of excellence in learning products, options and solutions in support of MasterCard Worldwide's leadership vision. Our training philosophy revolves around three key concepts:

  • Growth: MasterCard University is committed to supporting your personal growth and helping the organization achieve its business goals.
  • Learning: MasterCard University believes that learning is a lifelong investment. Choose to learn in a classroom, or through a variety of e-learning and self-study solutions, from your desks or from home. Our goal is to help you access the training you need, when and where you want it.
  • Partnership: The MasterCard University staff is committed to strengthening its curriculum by partnering with the business groups in the development of more targeted courseware. By offering a broad training curriculum via a number of different mediums, MCU is at the forefront of corporate universities.

Community Outreach
We support diverse community organizations through our philanthropy programs. Employees are encouraged not only to participate in volunteer activities, but also to make us aware of non-profit groups they care about that deserve the company's assistance.

Matching Gifts Program
To encourage the generosity of eligible employees and retirees worldwide, the company provides matching funds to the charitable organizations they personally support. Individual donations to the non-profit groups or educational institutions of their choice are matched dollar-for-dollar up to US$5,000 per year.

Child Care Options
High-quality, affordable child care options are critical to helping employees better balance work and family responsibilities. In recognition of that, MasterCard has teamed up with Work/Life Partnerships and Children's World Learning Centers® and Bright Horizons Family Solutions® Net Work Access Program (NAP) to provide the company's U.S. employees with quality and innovative child care options to enable young children to reach their full potential.

Scholarship Program for Children of MasterCard Employees
We encourage and recognize academic excellence by assisting selected MasterCard employees in meeting the cost of their children's undergraduate college education. Each year, the MasterCard Scholarship Program awards a one-time scholarship of US$5,000 to 10 eligible children.

Adoption Assistance Program
MasterCard provides financial assistance to help offset the costs associated with the legal adoption process. We will reimburse eligible employees for eligible adoption expenses up to a maximum of $5,000 per child, as long as you are an active employee at MasterCard when placement takes place.

MASTERCARD IS WIDELY RECOGNIZED FOR FOSTERING DIVERSITY AND A SATISFYING WORK-LIFE FOR OUR EMPLOYEES.

As part of MasterCard's diversity and inclusion strategy, we have pledged to build a reputation that positions our company as a global diversity leader one where the best people come to work and innovate. We are extremely proud of our growing record of awards that not only validate our strategy, but represent independent assessments of our progress. The following is a compilation of some of the top honors earned to date:

WORKING MOTHER MAGAZINE

WORKING MOTHER MAGAZINE

100 Best Companies for Working Mothers 2008, 2009, 2010, 2011, 2012 and 2013.

ESSENCE MAGAZINE

ESSENCE MAGAZINE

35 Great Places to Work for African-American Women 2008.

HISPANIC ENTERPRISE MAGAZINE

HISPANIC ENTERPRISE MAGAZINE

Top 50 Corporation for Supplier Diversity 2008 and 2009, 2008, 2009 and 2010.

DIVERSITYINC. MAGAZINE

DIVERSITYINC. MAGAZINE

Number 5 on the Top 50 Companies for Diversity 2013.

PODER MAGAZINE

PODER MAGAZINE

Top 50 Corporations for Hispanics 2009.

HUMAN RIGHTS CAMPAIGN

Best Places to Work for LGBT Equality 2009, 2010, 2011, 2013 and 2014.

OXBRIDGE CAREERS  GUIDE (UK)

OXBRIDGE CAREERS GUIDE (UK)

Employer of Choice 2009.

TECOM INVESTMENTS (DUBAI)

TECOM INVESTMENTS (DUBAI)

Globalization and Diversification Award 2009.

WESTCHESTER COUNTY (NY) LGBT ADVISORY BOARD

2009 Business of the Year (for consistent and ongoing support of the LGBT community)

DIVERSITY MBA MAGAZINE

50 Out Front Best Places for Diverse Managers to Work List, 2012.

CONGRESS OF DIVERSITY EXECUTIVES

CODE Leadership award 2009.

National Association for Female Executives (NAFE)

Top Companies for Women 2013.

LATINO Magazine

Top 100 Companies Providing the Most Opportunities for Latinos 2013.

Black EOE Journal

Best of the Best 2013.

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