What To Do:
Call your issuing bank immediately.
Your issuer may want to cancel your current card and issue you a new one. Be sure to verify that your mailing address has not been changed.
| MasterCard Issuer Security Phone Numbers: |
| ATB Financial: |
1-800-661-2266 |
| BMO Bank of Montreal: |
1-800-361-3361 |
| Canadian Tire Bank: |
1-800-459-6415 |
| Capital One Canada: |
1-800-481-3239 |
| Citibank Canada: |
1-800-305-7259 |
| Credit Union Electronic Transaction Services: |
1-800-567-8111 |
| First Data Loan Company: |
1-800-265-1228 |
| GE Money Canada: |
1-800-243-2222 |
| HSBC Bank Canada: |
1-866-406-4722 |
| MBNA Canada: |
1-800-379-2744 |
| National Bank of Canada: |
1-888-622-2783 |
| President’s Choice Bank: |
1-866-246-7262 |
| Sears Canada: |
1-800-288-9965 |
| Wells Fargo Financial: |
1-888-295-0050 |
| Wells Fargo BusinessCreditSM: |
1-888-215-9102 |
You must report your card lost or stolen as soon as you discover it. Most fraudulent purchases using stolen credit cards take place within the first few hours.
Feel Reassured: Learn About MasterCard’s Zero Liability
Lost or Stolen Card Emergency Service
MasterCard® Global Service™ Telephone Number Directory
- Emergency services in Canada
call 1–800–MC–ASSIST (1-800-62-27747)
- TDD/TYY for the hearing impaired
call 1–636–722–3725
We’re ready to assist you 24 hours a day, 365 days a year, in your language.
