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MasterCard Canada’s Advice to Canadians Who Purchased Zoom Airlines Tickets with Their MasterCard Card

TORONTO, August 28, 2008 – MasterCard Canada is advising Canadians who purchased Zoom Airlines tickets with their MasterCard card and who are unable to obtain a refund or a replacement ticket for flights cancelled in connection with Zoom Airlines ceasing operations to contact their card issuer by calling the phone number on the back of their card.

It is the general policy that if you do not receive the goods or services you purchased with your MasterCard credit card then you’re entitled to a refund of those funds.  It is important to gather all the information – receipts, copies of tickets, etc. – and contact your card issuer as early as possible so your issuer can review your situation on an individual basis. This is a prime example of one of the important purchase protections offered by MasterCard card issuers.

About MasterCard Worldwide
MasterCard Worldwide advances global commerce by providing a critical economic link among financial institutions, businesses, cardholders and merchants worldwide. As a franchisor, processor and advisor, MasterCard develops and markets payment solutions, processes over 18 billion transactions each year, and provides industry-leading analysis and consulting services to financial institution customers and merchants. Through its family of brands, including MasterCard®, Maestro® and Cirrus®, MasterCard serves consumers and businesses in more than 210 countries and territories. For more information go to

For further information, please contact:

Jennifer Reed
MasterCard Canada