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Fraud and security update from MasterCard Canada

Toronto, January 26, 2007 – MasterCard's global fraud and security department works directly with the organizations that issue MasterCard cards in Canada, and as such, they have advised them to monitor for any suspicious account activity and take the necessary steps to protect cardholders. On an ongoing basis, card issuers run sophisticated monitoring and tracking systems that look for unusual account activity 24/7, 365 days a year. This is always occurring whether or not there is an incident like the TJX Companies, Inc. data theft.

This is the first and most significant line of defense against fraud.

However, consumers can contribute to the fraud protection process by:

  • Keeping their card and card information safe and secure at all times.
  • Keeping copies of purchase receipts until they receive their monthly
  • Checking all transactions listed on their statement (consumers can
    also check their statement online).
  • Notifying their card issuer immediately if they have any concern or
    questions at any time (the contact number is printed on the back of
    their cards).
  • Always signing any new or replacement card immediately upon receipt
    and activation.

In Canada, cardholders are protected by MasterCard's Zero Liability policy; if someone makes an unauthorized purchase using your MasterCard card number, you will not be responsible for that purchase.

Learn About MasterCard’s Zero Liability