Know Your Credit History

Dispute Errors.

There can be errors on your credit report for many reasons and you should take immediate action to correct them. Many people's credit histories have been ruined by errors in a credit report.

Inaccuracies in a credit report can be due to simple human error. For example, a credit provider may fail to give information to one or more credit reporting agencies in a timely manner, or may not report it at all. Or the inaccuracy may be due to faulty data entry at a credit reporting agency. Whatever the reason, it is important to take steps to correct the record as soon as possible.

Credit reporting agencies and credit providers are required by law to ensure that your credit information is accurate, up to date, complete and not misleading. Where you consider that your information is inaccurate or not up to date you may request that the agency or provider alter your information. You can do this by:

  • making a written request to the credit provider or reporting agency;
  • identifying the information which is inaccurate; and
  • requesting that the inaccuracy be amended.
If the credit reporting agency or provider confirms that an inaccuracy exists and amends the information, you may request that certain people who have accessed your file in the last 3 months be notified of the amendment.

If you are unable to resolve the matter with the credit reporting agency or credit provider, under dispute resolution processes set out in accordance with the Credit Reporting Code of Conduct you are entitled to refer the matter to the Privacy Commissioner.

Credit report errors due to identity theft are on the rise. As important as it has always been to correct issues caused by human error as quickly as possible, it is even more important to immediately correct the ones intentionally caused by identity thieves.

To find our more information about identity theft and ways to protect yourself, link to the sites below:

AUSTRAC Australian Federal Police Commonwealth Attorney General's Department Privacy Commissioner