Emergency Services

We're ready to help. Anytime. Anywhere.

Wherever you travel worldwide, you can always count on MasterCard Global Service^™ for any card-related need. Call us 24 hours a day, 365 days a year and we'll connect you with a representative who speaks your language, and can help with:

Lost or stolen cards
Emergency replacement cards
Emergency cash advances
Locate an ATM that accepts MasterCard®, Maestro®, and Cirrus® brands
Access account-related information
Access any applicable card benefits

In the United States
For an emergency within the United States
call 1-800-MasterCard (1-800-627-8372).

Outside the United States
For countries not listed in our directory, you can call the following telephone number collect to the United States in the event of an emergency 1-636-722-7111.

Please note Global Service call costs vary. Calls to local Global Service numbers are free of charge from landlines. Call collect does not apply to calls made from mobile phones.

Traveling?
For convenience while on the go, print emergency service information.

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