Emergency Services

We're ready to help. Anytime. Anywhere.

Wherever you travel worldwide, you can always count on MasterCard Global Service^™ for any card-related need. Call us 24 hours a day, 365 days a year and we'll connect you with a representative who speaks your language, and can help with:

Lost or stolen cards
Emergency replacement cards
Emergency cash advances
Locate an ATM that accepts MasterCard®, Maestro®, and Cirrus® brands
Access account-related information
Access any applicable card benefits

In the United States
For an emergency within the United States
call 1-800-MasterCard (1-800-627-8372).

Outside the United States
For countries not listed in our directory, you can call the following telephone number collect to the United States in the event of an emergency 1-636-722-7111.

Please note Global Service call costs vary. Calls to local Global Service numbers are free of charge from landlines. Call collect does not apply to calls made from mobile phones.