FAQs
- How can I do my banking on-line? (e.g., check account balance, pay bills, transfer funds between accounts)
- Where can I see the balance on my MasterCard account?
- How can I find out information about my existing MasterCard accounts (such as changing my contact information or requesting additional cards)?
- How can I transfer the balance of my existing card to a MasterCard?
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How can I do my banking on-line? (e.g., check account balance, pay bills, transfer funds between accounts) |
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Some financial institutions that issue MasterCard cards have Internet capabilities; others do not. To find out about your bank's Internet capabilities, or to find a MasterCard member bank with specific Internet capabilities, contact the customer service department of the bank directly. Contact information can usually be found on the back side of your MasterCard card and/or on a billing statement. Some card-issuing members maintain web sites which include information about MasterCard programs and services. To find a MasterCard card that offers online account lookup visit our 'Find a Card' area. |
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Where can I see the balance on my MasterCard account? |
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All account-specific information is managed by the bank that issued your card. Many card issuers allow you to check your statement online or call a toll free number to obtain your account balance. Contact information can usually be found on the back side of your MasterCard card and/or on a billing statement. |
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How can I find out information about my existing MasterCard accounts (such as changing my contact information or requesting additional cards)? |
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All account-specific information is managed by the bank that issued your card. Contact the customer service department of your bank directly. Contact information can usually be found on the back side of your MasterCard card or on a billing statement. |
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How can I transfer the balance of my existing card to a MasterCard? |
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MasterCard can help you find a card that best fits your needs. To find a MasterCard card that offers balance transfer visit Find a Card. |
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