Emergency Services Emergency Services

We’re ready to help.
Anytime. Anywhere.

Call Emergency Services with any card-related need from anywhere in the world. Our global directory will help put you in touch with a representative who speaks your language -
24 hours a day, 365 days a year.

For emergencies within Australia call: 1800-120-113

Select a Location:
 
 

For countries not listed above, cardholders can call the following telephone number collect to
the United States in the event of an emergency:
+1-636-722-7111.

Well help you with the following:

  • lost or stolen card
  • emergency replacement card
  • emergency cash advance
  • locate a MasterCard®ATM Network
    accepting MasterCard®/Maestro®/
    Cirrus® brands
  • access account-related information
  • access any applicable card benefits